BreezeSwap
Instant & Non-Custodial
Help Center
Refunds & Problems

How refunds work

When a refund is issued, where it goes and what is deducted.

A refund may be issued if the exchange cannot be completed, for example if the amount is outside the limits, a fixed-rate order arrived late, or a review ended in a refund.

  • Refunds go to the refund address you entered, or, if you did not enter one, to an address you confirm with support.
  • Network fees for sending the refund are deducted from the refunded amount.
  • Refunds are sent in the coin you deposited.

Didn't find the answer? Contact support via live chat or tickets@breezeswap-io.p.tawk.email and include your Exchange ID.